Responsible Gaming | Spinmama Casino

1. Our commitment

At Spinmama Casino we believe that gambling should be entertainment, not a source of stress or financial problems. For this reason, we offer a range of tools and resources to help our players maintain control over their gaming activity.

2. Self-control tools

Tool	Description	How to activate
Deposit limits	Set daily, weekly or monthly limits on the amount you can deposit	Account settings → Deposit limits
Loss limits	Define the maximum amount you are willing to lose in a given period	Account settings → Loss limits
Session limits	Set a time limit for gaming sessions with automatic reminders	Account settings → Time limits
Cooling-off period	Temporary break from your account for a period of 24 hours to 30 days	Account settings → Take a break
Self-exclusion	Voluntary closure of your account for a period of 6 months to permanent	Contact customer support

3. Signs of problem gambling

Gambling may become a problem if:

You spend more money than you can afford to lose.
You gamble to recover previous losses.
Gambling negatively affects your relationships, work or health.
You feel anxious or irritable when not gambling.
You hide the extent of your gambling from friends or family.
You borrow money to gamble.
You are unable to stop gambling when you have decided to do so.

If you recognise one or more of these signs, we invite you to use the self-control tools available and contact a specialist support service.

4. Underage protection

Spinmama Casino strictly prohibits gambling by anyone under 18. We implement age verification measures during registration and reserve the right to request additional documentation at any time. We recommend using parental control software to prevent minors from accessing gambling sites.

5. Help resources

If you or someone you know has a problem with gambling, these organisations can offer support:

GamCare — Free information, advice and emotional support for anyone affected by problem gambling.
Gambling Therapy — Free online support for anyone affected by problem gambling.
National helplines — Many countries offer 24/7 helplines; check your local gambling authority for contact details.

6. Tips for responsible gaming

Set a budget before you play and stick to it.
Never gamble with money you cannot afford to lose.
Set time and spending limits.
Do not chase losses: if you lose, stop.
Gambling should not be considered a way to make money.
Take regular breaks during gaming sessions.
Do not gamble under the influence of alcohol or when emotionally distressed.

7. Contact us

If you need help managing your gaming activity or wish to activate any of the self-control tools, contact our support team at support@spinmamaz.it or via the contact page. We are available 24/7.